Customer Care


We Offer You an Integrated Mobility and Service Portal

Multilingual Services

The variety of mobility options has more or less exploded in the recent years from bus to train, ride sharing, car sharing, rental bikes, electric scooters and etc... The fastest way to get from A to B is in many cases a combination of the most diverse means of transportation. 

Due to this, customers often have a lot of unanswered questions. This is where a great opportunity opens up for companies. If you can offer a fast, competent and customer-oriented service you will not only win customers, but loyal fans as well. 

Your advantage: with PVS Relationship Services at your side, you don't even have to set these services up yourself. Customers will always get reliable, experienced, modern and accessible services in the public transportation and mobility sectors...available in all European and various other languages. "We speak the language of your customers and passengers!"  

Optimize Customer Experience

Great customer satisfaction and loyalty can be achieved by a 360° customer view, which generates continuous revenue streams. 

If you want to offer your customers an individualized user experience, you need a cross-channel customer view that considers all touch points and interactions across the entire customer lifecycle. 

The mobility portal achieves a 360° customer view by tracking all information regarding 

With this, you can make accurate predictions for successful marketing campaigns. 

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